Returns & Exchanges

At Akris, we are committed to your complete satisfaction; if you are not entirely pleased with your purchase, you may return eligible items within 14 days of delivery for a full refund. All returned merchandise must be in its original condition, unworn and unwashed, with all designer tags and security seals still attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully place the items in their original designer packaging and shipping box to ensure they are protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, removing any previous delivery labels.

4

Drop Off or Collection

Deliver your package to the designated carrier drop-off point or contact our client services team to schedule a complimentary courier collection.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing